If you need to return an item please email us at returns@chelseadogs.com within 14 days of receiving you item stating your full name and contact details and your reason for return.

If you return your order in unused condition and within 28 days from the day you receive it, we will make a full refund less any packaging and shipping costs. You are responsible for arranging and paying for the return of your order.

Have you read our returns policy?