| MAINLAND UK
|ROYAL MAIL OR COURIER
For international shipping costs and availability please email us at firstname.lastname@example.org prior to making your purchase.
If you need to return or exchange an item please email us at email@example.com
within 7 days of receiving your item stating your full name and contact details and your reason for return.
PLEASE NOTE: RETURNS/EXCHANGES ARE NOT ACCEPTED ON BESPOKE, PERSONALISED OR PERISHABLE ITEMS SUCH AS DOG FOOD OR TREATS UNLESS THEY ARE NOT WHAT YOU ORDERED.
You must return the item to us within 14 days in saleable condition and you are responsible for the cost and risk of return so please ensure you take out the correct postal insurance. In the case of an exchange of size, you will also have to pay the difference if there is any.
If the item arrives faulty or it is not what you ordered, you will be issued a full refund. Your refund will be issued within 30 days of returning the item.
Have you read our returns policy?